SMEtools Pricing Structure - Egypt Market

SMEtools Pricing Structure

Egypt Market

Essential

$576

per month

Monthly Hours

8 hrs

@ $72/hour

✓ Ticket Support
✓ Email Support
✗ Meetings
✗ Slack/WhatsApp
✗ Phone Calls
✗ Configuration
✗ Training
✗ Auditing

Advanced

$816

per month

Monthly Hours

12 hrs

@ $68/hour

✓ Ticket Support
✓ Email Support
✓ Monthly Meetings
✗ Slack/WhatsApp
✗ Phone Calls
✓ Configuration
✓ Basic Training
✗ Auditing

Most Popular

Gold

$1,470

per month

Monthly Hours

23 hrs

@ $64/hour

✓ Priority Support
✓ Weekly Meetings
✓ Slack/WhatsApp
✗ Phone Calls
✓ Configuration
✓ Training
✗ Basic Auditing
✗ Simple Modules

Platinum

$3,225

per month

Monthly Hours

60 hrs

@ $54/hour

✓ Premium Support
✓ Bi-weekly Meetings
✓ All Communication
✓ Phone Calls
✓ Advanced Configuration
✓ Comprehensive Training
✓ System Auditing
✓ Module Development

Diamond

$5,525

per month

Monthly Hours

105 hrs

@ $53/hour

✓ 24/7 Priority Support
✓ Weekly Strategy Meetings
✓ Dedicated Account Manager
✓ Phone & Video Calls
✓ Enterprise Configuration
✓ Advanced Training Programs
✓ Monthly System Audits
✓ Custom Module Development

Dedicated

$14,500

per month

Monthly Hours

280 hrs

@ $52/hour

✓ Dedicated Team Assignment
✓ Daily Standups Available
✓ Strategic Business Partnership
✓ Unlimited Communication
✓ Complete System Ownership
✓ Executive Training & Consulting
✓ Continuous System Optimization
✓ Full Custom Development

Any feature not included in the package (marked with an ✗) can be implemented upon request by the client's team at a rate of $75 per hour.